Welcome to the website and mobile application of **Fyto Pro Health International** accessible at [https://www.fphinternational.com](https://www.fphinternational.com) (“Site”) and the associated mobile app (“App”). Collectively, the Site and App are referred to as the “Platform”.
This Privacy Policy explains how **Fyto Pro Health International** ("we", "our", or "us") collects, uses, maintains, protects, and discloses your information, including personal information, when you access or use our Platform and services.
By using our Platform or Services, or by providing us with your information, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our policies, please do not use the Platform.
Applicable Laws
This Privacy Policy complies with the **Australian Privacy Act 1988**, the **Australian Privacy Principles (APPs)**, and other applicable Australian laws. Our data processing practices are designed to protect your rights under Australian law.
Privacy Policy Acceptance
By accessing or using the Platform or Services, you confirm that you are legally capable under Australian law to enter into binding agreements, and you consent to the collection, use, and disclosure of your personal information as set out in this Privacy Policy.
If you are providing personal information about others, you confirm that you have their consent to do so and that they are aware of this Privacy Policy.
How We Collect Information
We may collect different types of information from you, including:
1. Personal Information
This includes information that can identify you, such as your name, contact details, date of birth, health information, payment details, and other data you provide directly or via our Platform.
2. Information You Provide
- Registration data (name, email, phone number, address, date of birth, gender)
- Health data (medical history, prescriptions, test results)
- Payment information (credit/debit card details, billing address)
- Communications, reviews, photos, comments, and other user-generated content
3. Information from Your Interactions
- Usage data (pages viewed, time spent, features used)
- Cookies and tracking technologies to enhance your experience and analyze usage patterns
4. Data from Third Parties
- Data received from our partners, service providers, or healthcare professionals, such as diagnostic results or prescriptions.
Use of Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and manage your orders
- Verify your identity and prevent fraud
- Facilitate consultations with health professionals
- Provide personalized health and wellness advice
- Send you updates, notifications, and marketing communications (where permitted)
- Comply with legal obligations
- Conduct research, analysis, and service development
- Protect our rights, property, and safety, as well as that of others
Sharing and Disclosing Your Information
Your information may be shared with:
- **Healthcare professionals** involved in your treatment or diagnosis
- Service providers, including payment processors, logistics, hosting, and analytics vendors
- Law enforcement or regulatory authorities, if required by law
- Business partners for marketing, research, or development purposes
- Successors in the event of a merger, sale, or acquisition
All third parties are bound by confidentiality and data protection obligations consistent with Australian privacy laws.
Transfer of Data Outside Australia
Your personal information may be transferred to, stored, and processed in countries outside Australia, including servers located overseas. We ensure such transfers comply with Australian privacy regulations and that appropriate safeguards are in place.
Security of Your Information
We implement reasonable security measures, including encryption and access controls, to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. You acknowledge and accept the inherent risks.
You are responsible for maintaining the confidentiality of your login credentials and account details. If you suspect any unauthorized access, please notify us immediately at **info@fphinternational.com**.
Your Rights and Choices
Access and Correction:
You have the right to access the personal information we hold about you and request corrections. Requests should be sent to **info@fphinternational.com**.
Deletion:
You may request to delete your account or personal data, subject to legal obligations and our data retention policies.
Opt-Out:
You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You can manage cookies through your browser settings. Disabling cookies may limit some functionalities.
Third-Party Links and Services
Our Platform may contain links or integrations with third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing your information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website at [https://www.fphinternational.com](https://www.fphinternational.com). Continued use of the Platform after changes signifies your acceptance of the updated policy.
Contact Us
If you have questions, requests, or concerns regarding your privacy, or wish to exercise your rights, please contact us at:
**Fyto Pro Health International**
Address: Moosa Heads, Sunshine Coast, Queensland 4567, Australia
Email: **info@fphinternational.com**
Website: [https://www.fphinternational.com]
Miscellaneous
- **Data Retention:** We retain personal data only as long as necessary for the purposes outlined or as required by law.
- **Data Breach:** We will notify relevant authorities and affected individuals as required under Australian law in case of a data breach.
- **Consent:** By providing your data, you consent to its collection, use, and disclosure as described in this Privacy Policy.
