This document is an electronic record under the **Australian Electronic Transactions Act 1999** and relevant laws. It is a binding legal agreement and does not require physical or digital signatures.
INTRODUCTION
These Terms of Service (“Terms”) govern your use of or access to the **Fyto Pro Health International** website at [https://www.fphinternational.com](https://www.fphinternational.com), the mobile application (“App”), and the Products and Services (collectively, the “Platform”).
These Terms include all policies, guidelines, notices, or additional terms that we make available or update from time to time, which are incorporated herein by reference.
**Fyto Pro Health International** (“we”, “us”, or “our”) is a company incorporated under Australian law, with its registered office located at **Moosa Heads, Sunshine Coast, Queensland 4567, Australia**.
By accessing or using the Platform, including purchasing Products or using Services, you agree to these Terms. If you do not agree, do not use the Platform.
APPLICABLE LAW AND JURISDICTION
These Terms are governed by the laws of Queensland, Australia. The courts of Moosa Heads, Sunshine Coast, Queensland 4567, Australia, shall have exclusive jurisdiction over any disputes arising from these Terms or your use of the Platform.
OUR SERVICES AND PRODUCTS
Services:
The Platform allows you to purchase health and wellness Products, connect with health coaches via chat or calls, undertake paid consultations with registered health professionals, obtain health assessments, receive diagnostic feedback, access medical-prescribed Products, receive personalized health plans (“Services”), and more, as made available from time to time (“Services”).
Products:
The Platform facilitates online purchase of a wide range of health-related Products, including nutraceuticals, supplements, herbal medicines provided by **Fyto Pro Health International** or third-party suppliers, subject to Australian laws.
Sale of Products:
- Listing of Products is an invitation to make an offer.
- Placing an order by you is your offer to buy.
- We will send an order acknowledgment (“Order Confirmation”).
- The contract is formed when we dispatch the Products (“Shipment Confirmation”).
Prescription Products:
Certain Products (e.g., medicines) may require a valid Australian medical prescription. Property and ownership transfer occur upon dispensation or shipment, in compliance with Australian pharmacy and medicines law.
Delivery:
Products will be delivered by authorized couriers acting as your agents. You agree to provide accurate delivery information.
USE OF THE PLATFORM
- To access certain features, you must create an account (“Account”).
- You are responsible for maintaining confidentiality of your login details.
- You agree to provide accurate, current, and complete information and update it as necessary. Eligibility:
- You must be at least 18 years old or have parental consent if under 18.
- You warrant that you are legally capable under Australian law to form binding contracts.
- You agree not to create more than one Account without our permission.
Prohibited Activities:
- Infringing intellectual property rights.
- Transmitting harmful or illegal content.
- Harassing, abusing, or discriminating against others.
- Engaging in unlawful or fraudulent activities.
PAYMENT TERMS
- Prices are in AUD and subject to change without notice.
- You agree to pay the full amount at checkout, including applicable TAX.
- Payments are processed by secure third-party providers; we are not responsible for errors or delays.
- Refunds are governed by our Refund & Cancellation Policy, available on the Platform.
THIRD-PARTY SERVICES
The Platform may contain links or services from third parties (“Third Party Services”). We do not endorse or guarantee their accuracy, and are not liable for their content or conduct.
YOUR RESPONSIBILITIES
- Ensure all information provided is accurate, current, and complete.
- Use the Platform for lawful purposes only.
- Acknowledge that health information is for general purposes and not a substitute for professional medical advice.
- Seek medical advice from qualified healthcare professionals for diagnosis and treatment.
INTELLECTUAL PROPERTY
All content, trademarks, logos, graphics, and software on the Platform are owned by or licensed to **Fyto Pro Health International** and protected by Australian and international laws. You may not copy or use any content without our prior written consent.
TERM AND TERMINATION
- These Terms are effective until terminated.
- We may terminate or suspend your access at any time for breach or for any lawful reason.
- Upon termination, your right to use the Platform ceases, and outstanding payments remain payable.
WARRANTIES AND LIABILITY
- The Platform and Products are provided “as is”.
- We do not warrant uninterrupted availability or error-free operation.
- Our liability is limited to the maximum extent permitted by law and excludes consequential damages.
- You acknowledge that health information provided via the Platform is general and not a substitute for medical advice.
DATA AND PRIVACY
Your use of the Platform indicates acceptance of our **Privacy Policy**, which explains how we collect and handle your personal information. You agree to provide accurate information and keep it updated.
MODIFICATION OF TERMS
We reserve the right to modify these Terms at any time. Changes will be posted on the Platform and are effective immediately. Continued use indicates acceptance of the modified Terms.
GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by the laws of Queensland, Australia.
Any disputes shall be resolved by arbitration in Moosa Heads, Sunshine Coast, Queensland, in accordance with the **Australian Arbitration Act 2001**. The arbitration will be conducted in English, and the decision will be final and binding.
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MISCELLANEOUS
- **Grievance Redress:** Contact our Grievance Officer at **info@fphinternational.com** or via mail at **Moosa Heads, Sunshine Coast, Queensland 4567, Australia**.
- **Severability:** If any provision is unlawful or unenforceable, the remaining provisions will continue in effect.
- **Assignment:** You may not transfer your rights or obligations without our prior consent.
- **Notices:** All notices should be sent to **info@fphinternational.com**.
**By accessing or using the Platform, you agree to these Terms.**
